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Privacy Policy

Last updated: July 5, 2026

Summary: BuenEd values your privacy. We collect only the information necessary to provide our services, improve your experience, and maintain the security of our platform. We never sell your personal information to third parties. You may request access to, correction of, or deletion of your personal data at any time by contacting info@buened.com.

1. Who We Are

BuenEd ("BuenEd", "we", "our", or "us") is an AI-powered global education platform designed to help students discover universities, prepare application materials, and access educational resources.

Website:
https://www.buened.com

Contact:
info@buened.com

2. Information We Collect

Depending on how you use BuenEd, we may collect the following information.

Account Information
  • Username
  • Email address
  • Encrypted password (we never store plain-text passwords)
Profile Information

Information you voluntarily provide, including:

  • Academic background
  • GPA
  • Country
  • Intended field of study
  • Budget preferences
  • University preferences
  • Other information entered into our educational tools

This information is processed by our AI systems solely to generate personalized recommendations.

Community Content

If you participate in community features, we collect:

  • Posts
  • Comments
  • Replies
  • Questions
  • Public profile information associated with your content

Please remember that publicly posted content may be visible to other users.

Communications

When you contact BuenEd, we may retain:

  • Emails
  • Support requests
  • Feedback
  • Bug reports
Usage Information

We automatically collect limited technical information, including:

  • Pages visited
  • Features used
  • Session duration
  • Device type
  • Browser type
  • Operating system
  • Approximate geographic region (based on IP address)
  • Referring website

This information helps us understand how BuenEd is used and improve our services.

3. Analytics & Session Recording

To improve our platform and understand how users interact with BuenEd, we use trusted analytics providers, including:

PostHog — product analytics Microsoft Clarity — session recordings & heatmaps

These services may collect information such as:

  • Pages viewed
  • Clicks and scroll behavior
  • Device and browser information
  • Session recordings
  • Anonymous usage statistics

We use this information solely to improve BuenEd, identify bugs, enhance usability, and understand user engagement. We do not use analytics to sell your data or create advertising profiles.

4. How We Use Your Information

We use your information to:

  • Create and manage your BuenEd account
  • Generate personalized university recommendations
  • Operate AI-powered educational tools
  • Provide customer support
  • Send transactional emails
  • Improve website performance and user experience
  • Detect abuse, spam, fraud, or security incidents
  • Comply with legal obligations
We do not:
  • Sell your personal information
  • Share your information with universities for paid placements
  • Sell advertising profiles
  • Use your data for targeted advertising

5. Cookies and Similar Technologies

BuenEd uses cookies, browser storage, and similar technologies.

Essential Cookies

Required for login sessions, security, authentication, and core website functionality. These cookies cannot be disabled without affecting core functionality.

Preference Cookies

Used to remember cookie consent choices and user preferences.

Analytics Cookies

Used to understand website traffic, user interactions, feature usage, and performance. Analytics cookies help us improve BuenEd.

You may control cookies through your browser settings. Blocking essential cookies may prevent certain features from working properly.

6. AI Processing

Some information you voluntarily provide may be processed using artificial intelligence technologies to generate educational recommendations, improve responses, and power BuenEd's AI features.

We do not use your personal information to train public AI models.

7. Data Sharing

We do not sell, rent, or trade personal information.

We may share information only with trusted service providers that help operate BuenEd, including:

Render — hosting Resend — email delivery PostHog — analytics Microsoft Clarity — analytics AI service providers

These providers process data only to provide services on our behalf. We may also disclose information if required by law or to protect our legal rights.

8. International Data Transfers

Because BuenEd serves users worldwide, your information may be processed and stored in countries other than your own, including countries where our service providers operate.

We take reasonable measures to protect personal information during these transfers.

9. Data Retention

We retain personal information only as long as necessary to provide our services or comply with legal obligations.

  • Community posts may remain publicly visible until removed.
  • You may request deletion of your account and associated personal information by contacting us.
  • Some information may be retained where legally required or necessary for fraud prevention.

10. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Restrict processing
  • Object to certain processing
  • Request data portability
  • Withdraw consent where applicable

To exercise these rights, contact info@buened.com. We aim to respond within 30 days.

11. Children's Privacy

BuenEd is intended for users aged 16 years or older.

We do not knowingly collect personal information from children under 16. If you believe a child has provided personal information, please contact us immediately so we can remove the information.

12. Security

We use reasonable technical and organizational safeguards to protect your information, including:

  • HTTPS encryption
  • Password hashing (bcrypt)
  • Secure authentication
  • Access controls
  • Regular software updates

However, no internet service can guarantee absolute security. We encourage users to use strong, unique passwords and protect their account credentials.

13. Third-Party Links

BuenEd may contain links to third-party websites, universities, or external resources.

We are not responsible for the privacy practices of third-party websites. We encourage users to review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Material changes will be communicated through:

  • Email (where appropriate)
  • Notices on the website
  • Updates to the "Last updated" date

Continued use of BuenEd after changes become effective constitutes acceptance of the updated policy.

15. Contact Us

If you have questions regarding this Privacy Policy or your personal information, contact us:

Email: info@buened.com
Website: https://www.buened.com